Frequently Asked Questions
Find quick answers to common questions about orders, shipping, returns, and more. Can't find what you're looking for? Our support team is here to help.
Click "Sign Up" and enter your email, phone number, and create a password. Verify your email to activate your account.
I forgot my password. How do I reset it?Click "Forgot Password" on the login page. Enter your email and we'll send you a reset link.
How do I update my profile information?Go to Account Settings > Profile to update your name, email, phone, and other details.
How do I change my password?Go to Account Settings > Security > Change Password. Enter your current password and new password.
Is my personal information secure?Yes, we use encryption and follow strict security protocols to protect your data.
We accept UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery.
Is it safe to pay online?Yes! We use industry-standard SSL encryption and are PCI-DSS compliant. Your payment information is never stored on our servers.
Can I pay using EMI?Yes, EMI options are available on orders above ₹3000 for select bank cards.
What is Cash on Delivery?Pay in cash when your order is delivered. COD is available for orders up to ₹10,000.
My payment failed. What should I do?If your payment failed but money was deducted, it will be refunded within 5-7 business days. Contact support if you need help.
Still have questions?
Our support team is here to help you with any questions or concerns about our products and services.